We understand that you may have a lot of questions starting a remodel project. Here are some common questions and answers.
Once a design is complete, we will know exactly how long your project should take. Your designer can share this information with you. More often than not, we finish before the planned timeline. However, despite our best efforts in planning and execution, small issues can and do arise so we may not have your project completed within the planned timeline. Rest assured that every effort will be made to complete your project as close to the planned timeline as possible, so that you can use and love your new space as quickly as you can!
This can vary a bit, based on the location of your home relative to our office. Our carpenters work hours are approximately Monday - Thursday from 8:30 am - 5 pm.
No, our work is conducted Monday through Friday.
This is entirely up to you -- our policy is whatever you are comfortable with. Some clients want to be there at all times, and others want to be out of the country! From experience, we have seen that the process is less stressful for clients that don’t feel they have to be there all the time.
We recommend doing this. Moving the refrigerator and microwave to the living room, for example, along with a table for some preparation space, can make things a lot easier. We can assist with this, the same the day the old kitchen is removed, if you like. We can plan for this when we meet for the pre-production meeting in your home.
We work with several different countertop fabricators for different products, but we require them all to provide a 10-business-day turnaround, from the time the digital template is made, to the day the counter is installed. Depending on the length of the job and the scope of work, we may have everything else completed prior to this, so there may be a wait for the countertop installation. After the countertop is installed, we can complete final items, such as the installation of appliances, etc. This process can also apply to more complex bathroom vanity tops. Ask your designer how the countertop in your project will be manufactured.
We don’t generally need to do this, as the delay is only a matter of a week or so at most, and the appliances aren’t installed anyway. However, if the countertop has an unusually long lead time, whether planned or unplanned, we can install a temporary top and sink for you to use in the meantime.
The federal government outlawed lead in residential paint in 1978. Homes built prior to that could theoretically have lead paint, but by the 1950s and 1960s, manufacturers were phasing it out anyway. By law, we are required to check for the presence of lead paint on surfaces that we are removing in any home built before 1978. This is generally done at the pre-production meeting or at the start of the job. If lead is found, DreamMaker and its staff are certified to safely remove this material from the home. If your home was built before 1978, you will be provided a pamphlet titled Renovate Right: Important Lead Hazard Information for Families, Child Care Providers and Schools.

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MaryKathryn and Travis were amazing to work with throughout the entire process! MaryKathryn was super helpful in providing us options that were our style and were within our budget! She was readily available for questions, proactive in figuring out what would work best given our needs, and she was fun to work with. Travis was an extremely hard worker who showed an attention to detail that is hard to find anymore. He was great about leaving our place neat and clean each day and flexible with requested changes throughout the project. We would highly recommend DreamMaker Bath and Kitchen!
Marsha is spectacular - attentive, professional, gracious, and genuinely committed to delivering an exceptional customer experience. She represents your organization with excellence and integrity. You are truly blessed to have Marsha represent DreamMaker. She is first class and goes above and beyond in every instance and situation – and does so with remarkable grace.
Nick from DreamMakers provided excellent customer service for my bathroom project! He will go the extra mile and takes care of business ASAP! Thanks Nick!
MaryKathryn and Travis were amazing to work with throughout our entire remodel process! MaryKathryn was super helpful in providing us options that were our style and were within our budget! She also was readily available for questions, proactive in figuring out what would work best given our needs, and fun to work with! Travis was an extremely hard worker and showed an attention to detail that is hard to find anymore! He was flexible with requested changes and was great about leaving our space neat and clean each day. We truly enjoyed working with MayKathryn and Travis and would highly recommend DreamMaker for bathroom remodels.
We had a great experience with MaryKathryn during our bathroom remodel! She did an excellent job finding a design my wife and I were thrilled about (not easy with our different aesthetics). Taylor and Dave’s team estimated the job would take maybe 3 weeks and it took less than two! They were all so professional. The ease and quality of the project made it worth the price. We would definitely use them again for future remodels!
I used them to remodel my kitchen and the guest bathroom. We redid all of the cabinets, island, and wet bar including countertops, backsplash and flooring. Also replaced hardwood floors in the adjacent family room. Ryan was the lead on my kitchen, and I cannot recall who for the bathroom. Regardless the work was done exactly how we had planned, AHEAD of schedule, and right on budget. A year later, everything is still working great and I absolutely love my kitchen as well as the bathroom. With any unexpected issue that came up, the team was able to address it quickly without adding cost. It was a really stress-free experience which is unheard of when it comes to remodeling. They even sent a follow up email recently, to remind me recently to check in, and if there was anything wrong they want to address it. I was so impressed I asked them to remodel my basement kitchenette!
We had DreamMaker remodel our master bathroom a couple of years ago, and we were extremely happy with the final product. However, in my opinion, how the company responds to warranty work after the fact is even more important than the results at the time of completion. About 6 months after the remodel, we had some issues with the shower door. We worked with Nick Clark, who is in charge of their warranty repairs, and we really appreciated his communication and response to this problem. Sadly, the initial fix didn't completely resolve the problem, so a number of additional visits had to be made in coordination with the glass door vendor, but Nick never complained once and was always responsive to our requests. Nick also went the extra mile on one visit, when he helped me finish up shoveling snow on my driveway before the glass vendors arrived reinstall the door. Taken together, the great looking bathroom and their superb warranty service make DreamMaker an excellent choice if you want to make sure your bathroom remodel will last long-term.
Nick Clark came out and fixed several issues, all under warranty. This is a great feature of DMs projects, they take care of you, long term.
I really enjoyed working with DreamMaker and honestly will miss them! They did such a great job remodeling our kitchen. I got quotes from 3 companies and DreamMaker was the most organized, most professional, and they got our job done on time and on budget. We are super excited about the new kitchen and I’d recommend working with Marsha, Ryan, Taylor, and anyone else at DreamMaker Ann Arbor.
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